Front Desk Clerk

Equity LifeStyle Properties; North Carolina; On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Paid time off

Job summary

Equity LifeStyle Properties is seeking a Front Desk Clerk at our Newport, NC property. You will provide friendly, responsive service to guests and residents, acting as the primary information source and handling payments and deposits.

You will also run reports, submit maintenance requests, and collaborate with the Property Manager to resolve inquiries quickly and professionally, all while prioritizing guest satisfaction and conflict resolution.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

## Front Desk ClerkApplylocations: Newport, NCtime type: Full timeposted on: Posted Todayjob requisition id: R262776With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Front Desk Clerk in Newport, North Carolina.**Wha****t you’ll do:**Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.**Your job will include:*** Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.* Process payments and deposits.* Run reports and submit maintenance request forms to ensure office efficiency.* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.* Prioritize customer satisfaction, address conflicts and solve problems promptly.**Experience & skills you need:*** High school diploma or equivalent experience.* 1+ years of experience in customer service with exceptional customer service skills.* Strong organizational skills and meticulous attention to detail.* Computer literacy and the ability to learn new systems.In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.As an Equal Opportunity Employer, we welcome and thank all applicants.