Front Desk & Guest Services Specialist

Travel + Leisure Co.; Las Vegas (NV); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off and holidays

401k with employer match

Legal and identify theft plan

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. seeks a Guest Services Associate to warmly welcome guests, assist with check-in and provide information about the resort and local attractions.

You will quote room rates, handle reservations and transactions, and maintain accurate folios with attention to detail. A friendly attitude and strong English communication are essential.

We offer comprehensive benefits for associates working 30+ hours and a team that values hospitality, service, and memorable guest experiences.

Qualifications

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills in English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsibilities

• Welcome guests warmly from registration to checkout.
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes.
• Respond to guest inquiries and concerns as quickly and completely as possible.

Skills

Professional appearance

Communication skills

Problem solving

Cash handling

Multitasking

Attention to detail

Computer skills

Job description

Travel + Leisure Co. seeks a Guest Services Associate to warmly welcome guests, assist with check-in and provide information about the resort and local attractions.

You will quote room rates, handle reservations and transactions, and maintain accurate folios with attention to detail. A friendly attitude and strong English communication are essential.

We offer comprehensive benefits for associates working 30+ hours and a team that values hospitality, service, and memorable guest experiences.