Front Desk Guest Services Specialist

Highgate; Seattle (WA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Travel discounts

Medical coverage options

Dental and Vision benefits

401(k) Retirement Program

Job summary

Highgate is seeking a Front Office Agent for the Kimpton Palladian Hotel in Seattle. The role involves providing excellent service to guests, handling check-ins and check-outs, and maximizing room revenue.

Successful candidates will have strong customer service skills, be able to multitask, and maintain a friendly demeanor while managing various hotel-related duties. Benefits include travel discounts, competitive medical coverage, and retirement plans for eligible associates.

Qualifications

• Experience in a hotel or related field preferred.
• Computer experience required.
• Maintain a warm and friendly demeanor at all times.

Responsibilities

• Answer inquiries from guests regarding services and amenities.
• Handle check-ins and check-outs courteously.
• Balance and prepare paperwork for closing of shift.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Education

High School diploma or equivalent

College coursework in a related field

Tools

Front Desk computer system

Two-way radio

Job description

Highgate is seeking a Front Office Agent for the Kimpton Palladian Hotel in Seattle. The role involves providing excellent service to guests, handling check-ins and check-outs, and maximizing room revenue.

Successful candidates will have strong customer service skills, be able to multitask, and maintain a friendly demeanor while managing various hotel-related duties. Benefits include travel discounts, competitive medical coverage, and retirement plans for eligible associates.