Guest Services Clerk – Front Desk, Miami | 401(k) Match

Equity LifeStyle Properties; Miami (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Equity LifeStyle Properties in Miami, FL seeks a Front Desk Clerk to deliver outstanding guest and resident experiences. You will greet visitors, answer questions, process payments, manage reservations, and support maintenance requests through the property management system.

The role emphasizes teamwork, flexible coverage including weekends, and maintaining a clean, organized front desk environment. Strong customer service and reliability are essential.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.
• Adaptable, team-oriented attitude.

Responsibilities

• Act as the front desk liaison, assisting guests and residents in person and by phone.
• Process payments and deposits and run reports as needed.
• Submit maintenance requests and coordinate with the Property Manager.
• Maintain a welcoming reception area and oversee retail inventory.
• Assist other departments with tasks when needed and provide strong customer service.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Team player

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties in Miami, FL seeks a Front Desk Clerk to deliver outstanding guest and resident experiences. You will greet visitors, answer questions, process payments, manage reservations, and support maintenance requests through the property management system.

The role emphasizes teamwork, flexible coverage including weekends, and maintaining a clean, organized front desk environment. Strong customer service and reliability are essential.