Front Desk Specialist - Part Time, Guest Experience

Equity LifeStyle Properties, Inc.; Florida; On-site; USD 17,000 - 22,000; Part time

Job summary

Equity LifeStyle Properties, Inc. is seeking a Front Desk Clerk (PT) in Clermont, Florida to deliver exceptional customer service to guests and residents. You will act as a primary liaison, field questions in person and over the phone, and support daily front-office operations.

Responsibilities include processing payments, running reports, and submitting maintenance requests, while collaborating closely with the Property Manager to resolve inquiries promptly and maintain high guest satisfaction.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organization

Attention to detail

Computer literacy

Learning new systems

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. is seeking a Front Desk Clerk (PT) in Clermont, Florida to deliver exceptional customer service to guests and residents. You will act as a primary liaison, field questions in person and over the phone, and support daily front-office operations.

Responsibilities include processing payments, running reports, and submitting maintenance requests, while collaborating closely with the Property Manager to resolve inquiries promptly and maintain high guest satisfaction.