Front Desk & Guest Services Associate

Equity LifeStyle Properties; Okeechobee (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties is looking for a Front Desk Clerk in Okeechobee, FL to be the friendly first contact for guests and visitors. You will provide professional service, manage inquiries, and help ensure smooth daily operations.

Responsibilities include welcoming guests, handling payments, preparing reports, and coordinating with the Property Manager. The role requires strong communication, organizational skills, and a customer-focused mindset in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of customer service experience.
• Exceptional customer service and communication skills.
• Strong organizational skills and detail orientation.
• Proficiency with computers and the ability to learn new software quickly.
• Ability to multitask and work well in a fast-paced environment.
• Positive attitude, professional appearance and service mindset.

Responsibilities

• Serve as the property liaison, welcoming guests and providing information in person and over the phone.
• Respond promptly and professionally to inquiries, requests, and concerns.
• Process payments, deposits, and other financial transactions accurately.
• Prepare reports and submit maintenance requests to support daily operations.
• Coordinate with the Property Manager to address issues and follow up on guest needs.
• Resolve conflicts professionally while maintaining high customer satisfaction.
• Maintain organized records and uphold company standards and procedures.

Skills

Customer service

Communication

Organizational skills

Computer literacy

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Property management software

Job description

Equity LifeStyle Properties is looking for a Front Desk Clerk in Okeechobee, FL to be the friendly first contact for guests and visitors. You will provide professional service, manage inquiries, and help ensure smooth daily operations.

Responsibilities include welcoming guests, handling payments, preparing reports, and coordinating with the Property Manager. The role requires strong communication, organizational skills, and a customer-focused mindset in a fast-paced environment.