Front Desk Guest Services Specialist

Express Employment Professionals; Lehighton (Carbon County); On-site; USD 28,000 - 38,000; Full time

Job summary

Express Employment Professionals is seeking a friendly Front Desk Clerk to join a hotel team in Lehighton, PA. You will greet guests, assist with check-ins/checkouts, and provide local information to ensure a positive stay.

You will handle reservations, process transactions, and maintain a clean workspace while following hotel policies. Weekend and holiday availability is required; prior hospitality or customer service experience is preferred.

Qualifications

• Previous customer service or hospitality experience preferred.
• Strong communication and computer skills.
• Ability to multitask in a fast-paced environment.
• Must be available to work weekends and holidays.

Responsibilities

• Greet guests and provide friendly service at the front desk.
• Handle check-ins, checkouts, reservations, and inquiries.
• Process cash and card transactions accurately.
• Maintain knowledge of rates, promotions, and events.

Skills

Customer service

Communication

Multitasking

Cash handling

Tools

Front desk software

Job description

Express Employment Professionals is seeking a friendly Front Desk Clerk to join a hotel team in Lehighton, PA. You will greet guests, assist with check-ins/checkouts, and provide local information to ensure a positive stay.

You will handle reservations, process transactions, and maintain a clean workspace while following hotel policies. Weekend and holiday availability is required; prior hospitality or customer service experience is preferred.