Guest Services Associate — Property Front Desk

Equity LifeStyle Properties; Robin Hill (MA); On-site; USD 29,000 - 34,000; Full time

Job summary

Equity LifeStyle Properties is seeking a Front Desk Clerk in Lenhartsville, PA. You will greet guests, answer questions, process payments, and coordinate maintenance requests to keep our communities running smoothly.

Ideal candidates have at least a high school diploma and 1+ year of customer service experience, strong organizational skills, and the ability to learn new computer systems. Join a team that values service excellence.

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Proficient with computers and able to learn new systems.

Responsibilities

• Act as property liaison and provide guests with information in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance requests to ensure office efficiency.
• Communicate frequently with the Property Manager to address inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts professionally.

Skills

Customer service

Organization

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Tools

CRM software

Job description

Equity LifeStyle Properties is seeking a Front Desk Clerk in Lenhartsville, PA. You will greet guests, answer questions, process payments, and coordinate maintenance requests to keep our communities running smoothly.

Ideal candidates have at least a high school diploma and 1+ year of customer service experience, strong organizational skills, and the ability to learn new computer systems. Join a team that values service excellence.