Front Desk Associate - Guest Experience, Flexible Shifts

Hilton Garden Inn Allentown Bethlehem Airport; Allentown (Lehigh County); On-site; USD 23,419 - 27,552; Full time

Job summary

A prominent hotel in Allentown seeks a self-motivated front desk representative to provide exceptional guest service. Located in Lehigh County, this full-time role demands working a flexible schedule, including weekends and holidays. Responsibilities include checking guests in/out, answering phones, and balancing transactions. Ideal candidates are upbeat, detail-oriented, and possess excellent communication skills. Experience in customer service is a plus and candidates must be ready to train across various shifts during the onboarding process.

Qualifications

• Must have a flexible schedule and can start ASAP.
• Hilton Brand or Hotel experience preferred.

Responsibilities

• Check in and out guests.
• Answer phone calls.
• Make reservations.
• Balance daily transactions.
• Respond to guest requests.
• Provide excellent customer service.

Skills

Friendly personality

Detail-oriented

Computer literate

Quick learner

Ability to work independently

Customer service experience

Reliable transportation

Strong work ethic

Job description

A prominent hotel in Allentown seeks a self-motivated front desk representative to provide exceptional guest service. Located in Lehigh County, this full-time role demands working a flexible schedule, including weekends and holidays. Responsibilities include checking guests in/out, answering phones, and balancing transactions. Ideal candidates are upbeat, detail-oriented, and possess excellent communication skills. Experience in customer service is a plus and candidates must be ready to train across various shifts during the onboarding process.