Front Desk

Staybridge Suites Allentown West; Allentown (Lehigh County); On-site; USD 17,000 - 21,000; Part time

Job summary

Staybridge Suites Allentown West is seeking a mature, reliable front desk associate. The role is part-time, primarily 3 pm – 11 pm, with weekend and holiday shifts as needed. Responsibilities include checking guests in/out, handling reservations, cash and card transactions, and delivering courteous service.

You will also assist guests with special requests and support housekeeping when necessary, ensuring a smooth, welcoming experience for all guests in a professional setting.

Qualifications

• Must be mature and reliable with strong customer service skills.
• Open availability and a professional appearance required.
• Part-time position, primarily 3 pm–11 pm, weekends and holidays based on hotel needs.

Responsibilities

• Check guests in/out and assign rooms.
• Assist guests with special requests.
• Complete front desk tasks and handle cash/credit card transactions.
• Answer phone calls and make/confirm reservations.
• Assist laundry/housekeeping when needed.
• Provide friendly and professional service to all guests.

Skills

Customer service

Cash handling

Reservation management

Phone etiquette

Face-to-face communication

Job description

Staybridge Suites - Allentown West is seeking a mature, reliable individual with strong customer service skills, open availability and a professional appearance. Position is part-time, primarily 3 pm - 11 pm, weekends and holidays included, based on hotel needs.

Duties include, but are not limited to:

• -checking guests in/out; assigning rooms
• -assisting guests with special requests
• -completing all front desk tasks
• -handling cash and credit card transactions
• -answering phone calls
• -making and confirming reservations
• -assisting laundry/housekeeping when needed
• -offering friendly and professional customer service to all guests

Source: Hospitality Online