Front Desk & Guest Services Specialist

Preferred Property Management; Hulett (WY); On-site; USD 40,116,000 - 51,577,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Career advancement opportunities

Potential housing available

Job summary

A hospitality management company in Hulett is seeking a friendly Front Desk Agent to provide exceptional service to hotel guests. Responsibilities include assisting with check-in and check-out, maintaining communication with housekeeping, and answering inquiries promptly. The ideal candidate should have excellent communication skills, a customer-focused orientation, and familiarity with hospitality standards. Competitive compensation, flexible scheduling, and opportunities for career advancement are offered.

Qualifications

• Friendly and outgoing personality.
• Proficient in English; knowledge of other languages is a plus.
• Able to lift 30 pounds.

Responsibilities

• Assist guests with check-in and check-out processes.
• Maintain communication with housekeeping staff.
• Answer guest inquiries via phone, email, and in-person.

Skills

Communication skills

Customer service orientation

Problem resolution

Computer literacy

Knowledge of hospitality standards

Job description

A hospitality management company in Hulett is seeking a friendly Front Desk Agent to provide exceptional service to hotel guests. Responsibilities include assisting with check-in and check-out, maintaining communication with housekeeping, and answering inquiries promptly. The ideal candidate should have excellent communication skills, a customer-focused orientation, and familiarity with hospitality standards. Competitive compensation, flexible scheduling, and opportunities for career advancement are offered.