Guest Services Agent — Flexible Schedule & Growth

Days Inn - Helena; Helena (MT); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Paid time off

Competitive Compensation

Job summary

A local hotel in Helena is seeking a positive, friendly Front Desk Agent. The role involves providing exceptional service during the check-in and check-out processes, managing room keys, and ensuring guest satisfaction. Ideal candidates are customer-oriented with excellent communication skills and a friendly demeanor. Experience in hospitality is a plus. Competitive compensation and a flexible schedule are offered.

Qualifications

• Friendly and outgoing personality.
• Familiarity with hospitality industry standards.
• Proficient in English; knowledge of other languages is a plus.
• Able to resolve issues with a customer-focused orientation.
• Able to lift 30 pounds.

Responsibilities

• Assist guests with the check-in and check-out processes.
• Issue room keys and process payments.
• Coordinate room availability with housekeeping staff.
• Answer guest inquiries promptly.
• Ensure compliance with health and quality standards.

Skills

Communication skills

Customer-focused orientation

Friendly and outgoing personality

Computer literacy

Job description

A local hotel in Helena is seeking a positive, friendly Front Desk Agent. The role involves providing exceptional service during the check-in and check-out processes, managing room keys, and ensuring guest satisfaction. Ideal candidates are customer-oriented with excellent communication skills and a friendly demeanor. Experience in hospitality is a plus. Competitive compensation and a flexible schedule are offered.