Front Desk Guest Services Pro — Flexible Hours

Fairfield Inn & Suites Phoenix Midtown; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A modern hospitality provider in Phoenix is looking for a Hotel Front Desk Receptionist to join their guest services team. The role involves welcoming guests, managing bookings, and ensuring a pleasant stay. Candidates should have customer service skills, experience in hospitality, and be proficient in Microsoft Office and reservation systems. Join a supportive team where your contribution matters and growth opportunities are plentiful.

Qualifications

• Working knowledge of Microsoft Office and reservation management systems.
• Experience answering telephone calls and handling stressful situations.
• Strong customer service and interpersonal skills.

Responsibilities

• Welcome, register, check-in, and check out guests.
• Manage room bookings and answer guests’ inquiries.
• Perform bookkeeping duties to maintain current guest information.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Time management skills

Microsoft Office

Reservation management systems

Education

High school diploma or GED

Job description

A modern hospitality provider in Phoenix is looking for a Hotel Front Desk Receptionist to join their guest services team. The role involves welcoming guests, managing bookings, and ensuring a pleasant stay. Candidates should have customer service skills, experience in hospitality, and be proficient in Microsoft Office and reservation systems. Join a supportive team where your contribution matters and growth opportunities are plentiful.