Front Desk & Guest Services – Pet Grooming Store

SIDDALL DEVELOPMENTS LLC; Texas; On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

SIDDALL DEVELOPMENTS LLC is seeking a friendly Front Desk Agent to deliver excellent customer service and create a welcoming atmosphere for guests. You will handle check-in/out, collect guest information, answer calls, manage reservations, promote products, maintain records, and process payments, all while keeping the store clean and organized.

The role requires professional communication, multitasking ability, and a collaborative spirit in a busy retail environment.

Qualifications

• Prior retail front desk experience in a service/retail setting.
• Strong computer literacy including office software and phone systems.
• Excellent time management to prioritize tasks in a fast-paced environment.
• Demonstrated phone etiquette and professional communication.
• Ability to collaborate effectively within a retail team.

Responsibilities

• Greet customers and assist with check-in and inquiries.
• Collect and confirm guest and owner information.
• Answer phone calls and provide information as needed.
• Manage reservations and respond to schedule availability.
• Promote products and handle sales at the front desk.
• Maintain a clean, organized storefront and handle inventory.
• Process payments and maintain accurate records.
• Assist with other administrative duties as assigned.

Skills

Retail front desk experience

Computer literacy

Time management

Phone etiquette

Team collaboration

Tools

Office software

Phone systems

Job description

SIDDALL DEVELOPMENTS LLC is seeking a friendly Front Desk Agent to deliver excellent customer service and create a welcoming atmosphere for guests. You will handle check-in/out, collect guest information, answer calls, manage reservations, promote products, maintain records, and process payments, all while keeping the store clean and organized.

The role requires professional communication, multitasking ability, and a collaborative spirit in a busy retail environment.