Front Desk Associate Dog Grooming Store

SIDDALL DEVELOPMENTS LLC; Texas; Presencial; USD 11.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Flexible schedule

Descripción de la vacante

SIDDALL DEVELOPMENTS LLC is seeking a friendly Front Desk Agent to deliver excellent customer service and create a welcoming atmosphere for guests. You will handle check-in/out, collect guest information, answer calls, manage reservations, promote products, maintain records, and process payments, all while keeping the store clean and organized.

The role requires professional communication, multitasking ability, and a collaborative spirit in a busy retail environment.

Formación

• Prior retail front desk experience in a service/retail setting.
• Strong computer literacy including office software and phone systems.
• Excellent time management to prioritize tasks in a fast-paced environment.
• Demonstrated phone etiquette and professional communication.
• Ability to collaborate effectively within a retail team.

Responsabilidades

• Greet customers and assist with check-in and inquiries.
• Collect and confirm guest and owner information.
• Answer phone calls and provide information as needed.
• Manage reservations and respond to schedule availability.
• Promote products and handle sales at the front desk.
• Maintain a clean, organized storefront and handle inventory.
• Process payments and maintain accurate records.
• Assist with other administrative duties as assigned.

Conocimientos

Retail front desk experience

Computer literacy

Time management

Phone etiquette

Team collaboration

Herramientas

Office software

Phone systems

Descripción del empleo

Job Description

Job Description

Summary:

We are seeking a dedicated and professional Front Desk Agent to join our team. This role is crucial in providing exceptional customer service and ensuring a welcoming atmosphere for our customers. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. As the first point of contact for our customers, you will play a key role in creating a positive experience.

Duties:

• Greet customers warmly and assist them with check-in and check-out procedures.
• Collect and confirm pet and owner information.
• Answer phone calls promptly, providing information and assistance as needed.
• Manage reservations and handle inquiries regarding schedule availability.
• Be knowledgeable about retain products and promote sales.
• Maintain a clean and organized store.
• Maintain inventory and prepare restocking orders.
• Handle guest requests and complaints with professionalism, ensuring satisfaction.
• Maintain accurate customer records.
• Process payments.
• Other administrative duties, as assigned.

Qualifications:

• Previous retail front desk experience in a service and retail organization.
• Strong computer literacy, including proficiency in office software and phone systems.
• Excellent time management skills to prioritize tasks effectively in a fast-paced environment.
• Demonstrated phone etiquette to provide courteous and professional responses.
• Ability to work collaboratively within a retail environment, while maintaining individual responsibilities.

Job Type:

Full-time, Part-time.

Salary:

• $10.00 per hour.

Benefits:

• Employee discount.
• Flexible schedule.