Front Desk & Guest Services Coordinator

Brasfield & Gorrie, LLC; Miami (FL); On-site; USD 33,000 - 42,000; Full time

Job summary

Brasfield & Gorrie, LLC is seeking a front desk receptionist in Miami, FL. The role involves professionally answering calls, greeting guests, and providing information about the company, directions, and services.

You will handle mail, courier coordination, and manage office supplies and directory updates. The ideal candidate has 1–3 years of administrative experience, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• High School Diploma or GED required.
• 1-3 years of administrative experience in an office environment.
• Customer service driven.
• Excellent verbal and written communication skills.
• Ability to multi-task and prioritize assignments with competing deadlines.
• Team oriented.
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Self-starter.

Responsibilities

• Professionally answer all incoming calls and ensure they are redirected accordingly.
• Greet guests in a professional, friendly, hospitable manner.
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Receive, sort and forward incoming mail daily and taking outgoing mail to mailbox daily before it is picked up.
• Coordinate the pick-up and delivery of courier mail and express mail services.
• Assist in the ordering, receiving, stocking and distribution of office supplies.
• Update and distribute various directories and lists on a monthly basis.
• Maintain calendar of conference room appointments and training room events.
• Other duties and projects as assigned.

Skills

Customer service

Verbal and written communication

Multi-tasking

Prioritization

Team oriented

Self-starter

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Brasfield & Gorrie, LLC is seeking a front desk receptionist in Miami, FL. The role involves professionally answering calls, greeting guests, and providing information about the company, directions, and services.

You will handle mail, courier coordination, and manage office supplies and directory updates. The ideal candidate has 1–3 years of administrative experience, strong communication skills, and proficiency in Microsoft Office.