Front Desk & Guest Experience | Flexible Scheduling

Bocatti Experience; Miami (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Event work opportunities

Supportive team

Job summary

Bocatti Experience in Miami, FL is seeking a Front Desk Receptionist to welcome guests, handle inquiries, and support reservations and events. This full-time role is based in our front-of-house operations and requires a polished, professional presence.

You will coordinate with event, service, and management teams, maintain guest records, and assist with scheduling and basic administration. Evening, weekend, and holiday availability is expected to meet event schedules.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Basic computer and scheduling system proficiency.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to work evenings, weekends, and holidays as scheduled.
• Professional appearance and positive attitude.

Responsibilities

• Greet guests and visitors in a friendly and professional manner.
• Answer phone calls, emails, and in-person inquiries.
• Assist with reservations, bookings, and event-related questions.
• Maintain accurate records of guest and client information.
• Coordinate with event, service, and management teams as needed.
• Follow company policies and customer service standards.

Skills

Communications

Interpersonal skills

Scheduling

Multitasking

Professional appearance

Education

High school diploma

Tools

Scheduling system

Job description

Bocatti Experience in Miami, FL is seeking a Front Desk Receptionist to welcome guests, handle inquiries, and support reservations and events. This full-time role is based in our front-of-house operations and requires a polished, professional presence.

You will coordinate with event, service, and management teams, maintain guest records, and assist with scheduling and basic administration. Evening, weekend, and holiday availability is expected to meet event schedules.