Front Desk & Guest Services Coordinator

North Carolina Zoo; Asheboro (NC); On-site; USD 22,000 - 28,000; Full time

Job summary

The North Carolina Zoo is seeking an Administrative Receptionist to be the first point of contact in the Zoo’s Administrative Building. You will greet guests, answer calls on a multi-line system, and provide information about park operations and policies.

Ideal candidates will have high school education or GED, strong communication and organizational skills, and the ability to manage routine clerical tasks with professionalism and courtesy.

Qualifications

• High School or GED required.
• Experience in administrative or customer-service work preferred.
• Strong communication and listening skills; friendly, professional demeanor.

Responsibilities

• Greet guests and respond to inquiries with a friendly, professional manner.
• Answer and route calls using a multi-line phone system.
• Provide information about park operations, policies, and directions.
• Assist with general administrative tasks and document handling.
• Maintain knowledge of Zoo policies and procedures.

Skills

Customer service

Communication

Multiline phone

Office administration

Listening

Education

High School or GED

Tools

Office equipment

Job description

The North Carolina Zoo is seeking an Administrative Receptionist to be the first point of contact in the Zoo’s Administrative Building. You will greet guests, answer calls on a multi-line system, and provide information about park operations and policies.

Ideal candidates will have high school education or GED, strong communication and organizational skills, and the ability to manage routine clerical tasks with professionalism and courtesy.