Cash & Reservations Specialist

Natural and Cultural Resources; North Carolina; On-site; USD 22,000 - 28,000; Full time

Job summary

The North Carolina Zoo is seeking a detail‑oriented Cash Management/Reservation Assistant to support the Reservations and Cash Management offices. You will process advance ticket sales, handle cash, and assist with reservations and daily financial tasks, delivering friendly service to guests and staff.

Responsibilities include cross-training between offices, using POS and reservation software, maintaining accurate records, and supporting zoo programs and events with professional, timely service.

Qualifications

• Experience in cash handling and customer service.
• Familiar with reservations and ticketing workflows.
• Attention to detail and accuracy in financial records.

Responsibilities

• Rotate between Reservations and Cash Management offices as needed.
• Process park ticket sales and reservations with accuracy.
• Maintain records and handle daily cash operations and reporting.

Skills

Cash handling

Reservations

Customer service

Data entry

POS systems

Education

High school diploma or GED

Tools

POS software

Reservation software

Currency counters

Job description

The North Carolina Zoo is seeking a detail‑oriented Cash Management/Reservation Assistant to support the Reservations and Cash Management offices. You will process advance ticket sales, handle cash, and assist with reservations and daily financial tasks, delivering friendly service to guests and staff.

Responsibilities include cross-training between offices, using POS and reservation software, maintaining accurate records, and supporting zoo programs and events with professional, timely service.