Guest Services Admissions Specialist

Natural and Cultural Resources; North Carolina; On-site; USD 17,000 - 24,000; Full time

Job summary

The North Carolina Zoo is seeking a dynamic Guest Services – Admissions team member to welcome visitors, scan tickets, and manage entry and exit flows. You will help guests with information about habitats and policies, and assist with walk‑in guests and general inquiries.

Responsibilities include handling payments, operating the POS system, and supporting crowd flow while maintaining a friendly, professional demeanor.

Qualifications

• High school diploma or GED required.
• Prior admissions or guest-services experience preferred.
• Ability to stand for long periods and work flexible shifts.

Responsibilities

• Greet guests and maintain a friendly attitude.
• Collect fees and scan tickets for admission.
• Operate cash register and handle cash and card transactions.
• Assist with crowd control and answer guest questions.

Skills

Guest services

Cash handling

Customer relations

Education

High school diploma or GED

Tools

POS system

Job description

The North Carolina Zoo is seeking a dynamic Guest Services – Admissions team member to welcome visitors, scan tickets, and manage entry and exit flows. You will help guests with information about habitats and policies, and assist with walk‑in guests and general inquiries.

Responsibilities include handling payments, operating the POS system, and supporting crowd flow while maintaining a friendly, professional demeanor.