Front Desk & Guest Services Associate – Senior Living

Atria Senior Living - Sugar Land; Sugar Land (TX); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Paid holidays

PTO

Annual anniversary rewards

Annual scores reward

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living - Sugar Land is seeking a front desk/clerical team member to support residents and staff. You will answer calls, greet visitors, manage calendars, and handle communications with a friendly, service-oriented approach.

The role involves basic administrative tasks, coordinating reservations, and assisting with daily operations in a resident community. Training will be provided; a valid GED/high school diploma is required.

Qualifications

• High school diploma or GED or equivalent.
• Basic First Aid and CPR certification where required.
• Must successfully complete all Atria specified training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence.
• Able to add, subtract, multiply and divide with 10s and 100s; apply common sense to simple tasks.
• Able to operate telephone, emergency call system, monitoring board or beeper, photocopier and office equipment.
• Ability to work varied schedules and shifts as needed.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing-oriented way and forward to appropriate personnel.
• Retrieve messages from voice mail and forward to appropriate staff.
• Take and deliver messages or transfer calls when needed.
• Answer general questions about the community and provide directions and information.
• Greet on-site visitors and direct them to the appropriate staff.
• Coordinate guestroom reservations.
• Maintain current list of residents who are hospitalized and update calendars.
• Handle mail, publications, and distribute communications.
• Assist with filing, photocopying, and basic clerical tasks.
• Order, receive, and maintain office supplies and equipment.
• Collect rent checks and provide information to bookkeeping.

Skills

Customer service

Basic math

Reading and writing

Communication

Attention to detail

Teamwork

Scheduling flexibility

Education

High school diploma or GED

Job description

Atria Senior Living - Sugar Land is seeking a front desk/clerical team member to support residents and staff. You will answer calls, greet visitors, manage calendars, and handle communications with a friendly, service-oriented approach.

The role involves basic administrative tasks, coordinating reservations, and assisting with daily operations in a resident community. Training will be provided; a valid GED/high school diploma is required.