Front Desk Guest Services Associate — On-site Studio

Poppy Bank; Arlington (TX); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

On-site studio apartment (subject to ?

Job summary

J&P Hospitality Management, LLC seeks a courteous Guest Services Representative to staff the front desk and ensure a welcoming, safe experience for guests. You will handle check-ins, check-outs, reservations, and guest inquiries while supporting lobby and property operations.

The role may involve some laundry/helpful housekeeping prep and requires strong English communication, reliability, and flexibility to work evenings, weekends, and holidays. On-site location in Texas.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service or hospitality experience a plus, but not required.
• Basic computer skills and ability to learn reservation and payment systems.
• Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
• Must be at least 18 years of age.
• Must be legally authorized to work in the United States without current of future visa sponsorship.

Responsibilities

• Greet guests with a professional, friendly attitude and provide exceptional service throughout their stay.
• Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts.
• Manage reservations, room assignments, and occupancy records using property management systems.
• Answer guest questions, resolve issues, and elevate concerns to the General Manager when appropriate.
• Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and secure.
• Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness.
• Monitor the property for safety, cleanliness, and policy compliance and report issues to management.
• Perform other job duties as assigned.

Skills

Customer service

Hospitality

English communication

Bilingual Spanish

Cash handling

Team player

Education

High School Diploma or equivalent

Tools

Property management systems

Reservation & payments systems

Job description

J&P Hospitality Management, LLC seeks a courteous Guest Services Representative to staff the front desk and ensure a welcoming, safe experience for guests. You will handle check-ins, check-outs, reservations, and guest inquiries while supporting lobby and property operations.

The role may involve some laundry/helpful housekeeping prep and requires strong English communication, reliability, and flexibility to work evenings, weekends, and holidays. On-site location in Texas.