Front Desk & Guest Services Associate

Jcprd; Lenexa (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

JCPRD in Lenexa, Kansas, seeks a friendly front desk representative to welcome patrons and support park activities. You will handle registrations, process payments, and provide information on programs and memberships while delivering warm, professional service.

The role emphasizes reliability, cash handling, and the ability to multitask in a busy community setting. Join a team recognized for excellence in public service and parks.

Qualifications

• High school diploma or equivalent.
• General knowledge of office procedures: phone skills, multitask and how to use Microsoft Windows.
• Strong communication and customer service skills.
• Ability to follow verbal and written instructions.
• Professional work practices – safety, alertness, dependability, responsibility, initiative, courteousness, good judgment, cleanliness, and ability to work with all ages.
• Previous cash handling experience or ability to demonstrate related skills.

Responsibilities

• Greet patrons in a helpful and enthusiastic manner while being the first point of contact.
• Providing a high level of customer service.
• Registering individuals in programs and processing payments.
• Answer questions and be knowledgeable about all programs, events, and memberships.
• Answer phone calls proficiently and professionally.
• Ensure a neat and clean appearance of the lobby and front desk area.
• All other duties as assigned.

Skills

Customer service

Phone skills

Multitasking

Cash handling

Microsoft Windows

Education

High school diploma or equivalent

Tools

Microsoft Windows

Job description

JCPRD in Lenexa, Kansas, seeks a friendly front desk representative to welcome patrons and support park activities. You will handle registrations, process payments, and provide information on programs and memberships while delivering warm, professional service.

The role emphasizes reliability, cash handling, and the ability to multitask in a busy community setting. Join a team recognized for excellence in public service and parks.