Front Desk Attendant - SMSD Aquatic Center

Jcprd; Lenexa (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

JCPRD in Lenexa, Kansas, seeks a friendly front desk representative to welcome patrons and support park activities. You will handle registrations, process payments, and provide information on programs and memberships while delivering warm, professional service.

The role emphasizes reliability, cash handling, and the ability to multitask in a busy community setting. Join a team recognized for excellence in public service and parks.

Qualifications

• High school diploma or equivalent.
• General knowledge of office procedures: phone skills, multitask and how to use Microsoft Windows.
• Strong communication and customer service skills.
• Ability to follow verbal and written instructions.
• Professional work practices – safety, alertness, dependability, responsibility, initiative, courteousness, good judgment, cleanliness, and ability to work with all ages.
• Previous cash handling experience or ability to demonstrate related skills.

Responsibilities

• Greet patrons in a helpful and enthusiastic manner while being the first point of contact.
• Providing a high level of customer service.
• Registering individuals in programs and processing payments.
• Answer questions and be knowledgeable about all programs, events, and memberships.
• Answer phone calls proficiently and professionally.
• Ensure a neat and clean appearance of the lobby and front desk area.
• All other duties as assigned.

Skills

Customer service

Phone skills

Multitasking

Cash handling

Microsoft Windows

Education

High school diploma or equivalent

Tools

Microsoft Windows

Job description

Overview

Join the award-winning Johnson County Park and Recreation District (JCPRD) team and help make a real impact in this community! As part of our National Gold Medal Award–winning organization, you’ll help bring joy, adventure, and enrichment to millions each year. JCPRD welcomes over 7 million visitors to our parks and engages 3 million+ participants in more than 4,000 programs—and we’re still growing.

When you work at JCPRD, you’re joining a team recognized locally, regionally, and nationally for excellence in parks, recreation, culture, education, and public service. Enjoy outstanding benefits, retirement plans, employee incentives, and a workplace culture built on passion, creativity, and teamwork.

Named Best Large Employer in Johnson County for two years running, JCPRD is the perfect place to grow your career, make a difference, and have fun doing it. Come work where you play—and help us inspire healthier, happier lives for everyone!

Job Description

• Greet patrons in a helpful and enthusiastic manner while being the first point of contact.
• Providing a high level of customer service.
• Registering individuals in programs and processing payments.
• Answer questions and be knowledgeable about all programs, events, and memberships.
• Answer phone calls proficiently and professionally.
• Ensure a neat and clean appearance of the lobby and front desk area.
• All other duties as assigned.

Duties and responsibilities, as required by business necessity may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.

Job Requirements

• High school diploma or equivalent.
• General knowledge of office procedures: phone skills, multitask and how to use Microsoft Windows.
• Strong communication and customer service skills.
• Ability to follow verbal and written instructions.
• Ability to maintain professional work-related practices – safety, alertness, dependability, responsibility, initiative, courteousness, good judgment, cleanliness, and ability to work with all ages.
• Previous experience in cash handling or ability to demonstrate related skills set.

JCPRD requires reference/background screening for all positions. Specified criteria may vary by Department.

POSITION WILL REMAIN OPEN UNTIL ALL VACANCIES ARE FILLED.