Part-Time Front Desk & Member Services (Evenings/Weekends)

City of Lenexa; Lenexa (KS); On-site; USD 18,000 - 25,000; Part time

Job summary

The City of Lenexa is seeking a friendly Welcome Desk Attendant for the Recreation Center to assist with memberships, programs, and class registrations while delivering top-notch customer service.

The role requires availability for a year-round, part-time schedule totaling about 15–20 hours weekly, with shifts likely in evenings and weekends. Expect to process registrations, handle payments, and help with events; background checks and drug screening are required.

Qualifications

• At least 16 years old and one year of customer service experience.
• Satisfactory credit history.
• Must obtain First Aid/CPR/AED within six months of hire.

Responsibilities

• Serve as the first point of contact for Recreation Center visitors.
• Provide information about memberships, programs, and facility amenities.
• Process memberships and program registrations using registration software.
• Enforce Recreation Center policies and procedures.
• Assist with special projects, including marketing materials, facility notices, and outbound calls.
• Maintain a clean and organized front desk and lobby area.
• Assist customers in person and over the phone with registration and inquiries.
• Process payments and maintain accurate financial records.
• Conduct facility tours and verify member check-ins.
• Ensure outstanding customer service by greeting guests with a smile and direct eye contact.
• Follow cash-handling procedures and perform daily close-out processes.
• Support staffing and setup for events.

Skills

Customer service

Education

First Aid/CPR/AED certification

Tools

Registration software

Job description

The City of Lenexa is seeking a friendly Welcome Desk Attendant for the Recreation Center to assist with memberships, programs, and class registrations while delivering top-notch customer service.

The role requires availability for a year-round, part-time schedule totaling about 15–20 hours weekly, with shifts likely in evenings and weekends. Expect to process registrations, handle payments, and help with events; background checks and drug screening are required.