Guest Experience Concierge — Part-Time Front Desk

Equity LifeStyle Properties; Harlingen, Northern (TX, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Equity LifeStyle Properties seeks a Front Desk Clerk in Harlingen, TX. The role focuses on delivering exceptional guest experiences, handling inquiries in person and by phone, and supporting property operations.

The ideal candidate has a high school diploma and at least 1 year of customer service experience, with strong organization and computer skills to learn new systems. This is a part-time, on-site position offering flexible scheduling and opportunities to grow within a hospitality-focused

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties seeks a Front Desk Clerk in Harlingen, TX. The role focuses on delivering exceptional guest experiences, handling inquiries in person and by phone, and supporting property operations.

The ideal candidate has a high school diploma and at least 1 year of customer service experience, with strong organization and computer skills to learn new systems. This is a part-time, on-site position offering flexible scheduling and opportunities to grow within a hospitality-focused