Front Desk Guest Services Agent | Flexible Hours & Growth

ARK; Oklahoma City (OK); Sur place; USD 19 000 - 22 000; Plein temps

Résumé du poste

ARK is seeking a hotel front desk agent to warmly welcome guests, manage registrations, and ensure seamless stays. You will handle room keys, guest information, and credit card details, while coordinating with housekeeping to guarantee readiness and addressing guest requests with a smile.

The role focuses on delivering exceptional service in a fast-paced environment with opportunities for growth and flexible hours.

Qualifications

• High school diploma or GED required.
• Impeccable interpersonal and customer service skills.
• Experience with Microsoft Office and reservation systems.

Responsabilités

• Welcome guests, register, check-in/check-out, and collect necessary information.
• Coordinate with housekeeping to ensure rooms are ready for guests.
• Handle complaints professionally and courteously as needed.
• Maintain accurate guest information and perform routine bookkeeping tasks.
• Answer calls and assist with bookings, room rates, amenities, and special requests.

Connaissances

Interpersonal

Customer service

Time management

Organizational skills

Communication

Stress handling

Formation

High school diploma or GED

Outils

Microsoft Office

Reservation systems

Description du poste

ARK is seeking a hotel front desk agent to warmly welcome guests, manage registrations, and ensure seamless stays. You will handle room keys, guest information, and credit card details, while coordinating with housekeeping to guarantee readiness and addressing guest requests with a smile.

The role focuses on delivering exceptional service in a fast-paced environment with opportunities for growth and flexible hours.