Front Desk & Guest Services Specialist — Free Room Nights

Home2 Suites Joplin; Joplin (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement

Paid time off

Employee discounts

Job summary

Island Hospitality is seeking a Front Desk Agent to manage front desk operations and be a reference for guests and vendors.

The position requires professionalism, outstanding communication, and the ability to work in a fast-paced environment with flexible scheduling. This on-site role involves guest check-in/out, payment processing, information provision, and shift reporting to management.

Qualifications

• Motivated team player with initiative and achievement drive.
• Ability to handle problems at work including anticipating and solving issues.
• Effective in stressful situations while maintaining service quality.
• Friendly and approachable demeanor for guests and vendors.

Responsibilities

• Check-in and check-out hotel guests.
• Process payments according to hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare reports during each shift for management.

Skills

Team player

Problem solving

Customer service

Stress management

Job description

Island Hospitality is seeking a Front Desk Agent to manage front desk operations and be a reference for guests and vendors.

The position requires professionalism, outstanding communication, and the ability to work in a fast-paced environment with flexible scheduling. This on-site role involves guest check-in/out, payment processing, information provision, and shift reporting to management.