Front Desk Guest Service Associate — VIP Welcomes & Perks

Joella; Perrysburg (OH); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine access

Health Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Life Insurance

Employee Assistance Program

Discounts on events and services

Job summary

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team. The role focuses on greeting guests, managing front desk operations, and delivering exceptional hospitality.

You will handle check-ins, phone inquiries, and guest services with care, accuracy, and a positive attitude. Qualified candidates should have at least one year in Front Desk Operations and a high school diploma.

Qualifications

• Basic computer skills required.
• Excellent verbal and written communication expected.
• Ability to exceed guest and team member expectations.

Responsibilities

• Greet guests on arrival with personal recognition.
• Review arrival lists and assemble welcome amenities.
• Escort VIPs to rooms and assist with check-in before arrival.
• Answer phones within three rings with a friendly smile.

Skills

Basic computer skills

Verbal & written communication

Guest service excellence

Education

High School diploma

Front Desk Operations experience

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team. The role focuses on greeting guests, managing front desk operations, and delivering exceptional hospitality.

You will handle check-ins, phone inquiries, and guest services with care, accuracy, and a positive attitude. Qualified candidates should have at least one year in Front Desk Operations and a high school diploma.