Front Desk Guest Service Agent — Memorable Stays

Prospera Management Inc.; Anaheim (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Hyatt House Anaheim Convention Center seeks a Guest Service Agent to deliver exceptional front desk service and smooth check-in/check-out experiences. You will greet guests, address inquiries, and collaborate with housekeeping and maintenance to ensure rooms are ready and welcoming.

The role requires strong attention to detail, excellent communication, and the ability to work with a team in a fast-paced hotel environment. Weekend and holiday availability is expected.

Qualifications

• Minimum 1 year of progressive experience in hotel front desk.
• Must be 18 years or older.
• Ability to manage multiple tasks while delivering high-quality guest service.

Responsibilities

• Greet and assist guests during check-in/check-out.
• Address guest inquiries and resolve complaints promptly.
• Coordinate with housekeeping and maintenance to ensure rooms are ready.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

Hyatt House Anaheim Convention Center seeks a Guest Service Agent to deliver exceptional front desk service and smooth check-in/check-out experiences. You will greet guests, address inquiries, and collaborate with housekeeping and maintenance to ensure rooms are ready and welcoming.

The role requires strong attention to detail, excellent communication, and the ability to work with a team in a fast-paced hotel environment. Weekend and holiday availability is expected.