Front Desk Guest Service Pro - Part Time

Prospera Management Inc.; Anaheim (CA); On-site; USD 19,000 - 30,000; Part time

Job summary

Prospera Management Inc. in Anaheim is seeking a Part-Time Guest Service Agent to deliver exceptional guest experiences at the front desk. You will greet guests, check in/out, handle inquiries, and coordinate with housekeeping to ensure rooms are ready.

The role requires strong customer service, attention to detail, and effective communication. You must be 18+, have at least 1 year in hotel front desk, and be able to work weekends or holidays as needed.

Qualifications

• Minimum 1 year of progressive experience in hotel front desk.
• Minimum age 18 years.
• Strong verbal and written communication skills.

Responsibilities

• Greet and assist guests during check-in and check-out, ensuring a smooth and pleasant experience.
• Address guest inquiries and resolve complaints promptly and courteously.
• Collaborate with housekeeping and maintenance to ensure rooms are ready and issues are addressed.
• Handle daily front desk operations, including cash transactions and shift reports.

Skills

Guest service

Cash handling

Multitasking

Communication

Time management

Education

N/A

Tools

POS system

Job description

Prospera Management Inc. in Anaheim is seeking a Part-Time Guest Service Agent to deliver exceptional guest experiences at the front desk. You will greet guests, check in/out, handle inquiries, and coordinate with housekeeping to ensure rooms are ready.

The role requires strong customer service, attention to detail, and effective communication. You must be 18+, have at least 1 year in hotel front desk, and be able to work weekends or holidays as needed.