Front Desk Guest Service Agent — Hotel Discounts

PM Hotel Group; Fort Worth (TX); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Cambria Fort Worth in Fort Worth, TX is seeking a part-time Guest Service Agent to be the face of the front desk, delivering warm, welcoming service from check-in to check-out.

You will share knowledge of local area, assist guests with requests, and create a positive, memorable stay. The role requires flexible scheduling including nights, weekends and holidays, with opportunities for hotel discounts and growth.

Qualifications

• Face at the front desk with a welcoming demeanor and ability to provide excellent service from check-in to check-out.
• Knowledge of local restaurants, entertainment and events to inform guests.
• Interact with guests and team members politely, even under pressure.

Responsibilities

• Own the front desk area and maintain a high level of professionalism.
• Communicate clearly in a fast-paced environment and assist guests with requests.
• Handle cash and use front desk tools and PMS systems to assist guests.

Skills

Front desk

Customer service

Cash handling

Communication

Professionalism

Education

High School diploma or equivalent

Tools

Property management systems

Databases

Computers

Job description

Cambria Fort Worth in Fort Worth, TX is seeking a part-time Guest Service Agent to be the face of the front desk, delivering warm, welcoming service from check-in to check-out.

You will share knowledge of local area, assist guests with requests, and create a positive, memorable stay. The role requires flexible scheduling including nights, weekends and holidays, with opportunities for hotel discounts and growth.