Front Desk Agent - Subsitute

Starwood Hotels & Resorts Worldwide, Inc.; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

1 Hotel Central Park in New York City seeks a friendly Front Desk Agent to welcome guests, handle arrivals and departures, and ensure a smooth stay. This full-time role requires at least 1 year of guest service experience, the ability to multitask in a fast-paced setting, and flexibility to work a 24-hour schedule.

Bilingual skills are a plus. We value a team player attitude and a passion for hospitality; Starwood Hotels offers a collaborative environment and opportunities to grow within a

Qualifications

• Minimum 1 year of guest service experience.
• Ability to speak a second language is a plus.
• Willingness to work a 24-hour operation.
• Strong communication and teamwork skills.

Responsibilities

• Greet guests and handle check-in/out with a welcoming demeanor.
• Assist guests with inquiries and relay to appropriate team members.

Skills

Guest service

Communication

Team player

Multi-tasking

Detail oriented

Flexibility

Job description

## Front Desk Agent - SubsituteApply: 1 Hotel Central Park: Full time: Posted Today: JR105918Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self.We’re current searching for a warm, welcoming, articulate Guest Relations Agent to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.Inside Tip: Knowing a thing or two...or three about the history of our hotel to share with your guests will set you up for success.About you...Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.Ability to speak a secondary language is a plus.Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.Is flexible and willing to meet the demands of a 24-hour operation.**About us...**As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.$ 30.98Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.