Front Desk & Guest Experience - Training & Growth

Zolidco; Cincinnati (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Training and ongoing guidance

Professional team environment

Opportunities for growth

Practical experience in front desk

Job summary

Zolidco in Cincinnati is seeking a welcoming, organized Front Desk Agent to create a positive first impression for visitors and customers while supporting daily reception operations. The ideal candidate enjoys interacting with people, providing helpful information, and maintaining a professional environment.

Training will be provided to develop customer service and administrative skills. This entry-level role offers hands-on experience, with opportunities for growth within a collaborative team

Qualifications

• Strong communication and customer service skills.
• Friendly, professional, approachable demeanor.
• Excellent organizational and time-management abilities.
• Attention to detail and reliability.
• Experience in reception, hospitality, or customer service is a plus but not required.

Responsibilities

• Welcome visitors and customers in a friendly and professional manner.
• Answer incoming telephone calls and direct inquiries appropriately.
• Provide general information and assist visitors with directions.
• Help coordinate appointments and maintain reception schedules.
• Receive and distribute incoming documents and deliveries.
• Maintain a clean, organized, and presentable reception area.
• Assist with routine administrative and clerical tasks.
• Maintain visitor records and handle internal information confidentially.
• Monitor front desk supplies and communicate replenishment needs.
• Collaborate with colleagues to ensure a smooth visitor experience.

Skills

Excellent communication

Customer service oriented

Multitasking

Professional demeanor

Organizational skills

Job description

Zolidco in Cincinnati is seeking a welcoming, organized Front Desk Agent to create a positive first impression for visitors and customers while supporting daily reception operations. The ideal candidate enjoys interacting with people, providing helpful information, and maintaining a professional environment.

Training will be provided to develop customer service and administrative skills. This entry-level role offers hands-on experience, with opportunities for growth within a collaborative team