Front Desk Guest Experience Specialist | PTO & 401k

Serenity Mental Health Centers; Goodyear (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO 10 days+

Paid holidays

Health insurance

Dental coverage

Vision coverage

401k plan

Referral bonus

Career growth

Job summary

Serenity Mental Health Centers in Goodyear, AZ seeks a friendly Front Desk Receptionist to greet visitors, manage check-ins, and answer inquiries. You will maintain a calm, welcoming front area, handle forms, and support a collaborative team dedicated to patient-centered service.

No industry experience required; 1+ year in service roles and a high school diploma or GED are preferred. The role offers a consistent 3-day workweek and opportunities for growth and benefits.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles
• High School Diploma or GED

Responsibilities

• Greet visitors and guests with warmth and professionalism
• Update and verify visitor information
• Assist with forms and answer questions
• Build rapport with visitors — remembering their names, stories, and preferences
• Maintain a clean, calm, and welcoming front area
• Use scheduling software and office tech efficiently
• Help out wherever needed — we’re a collaborative team

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Customer service

Privacy/confidentiality

Education

High School Diploma or GED

Tools

Email systems

Scheduling software

Databases

Job description

Serenity Mental Health Centers in Goodyear, AZ seeks a friendly Front Desk Receptionist to greet visitors, manage check-ins, and answer inquiries. You will maintain a calm, welcoming front area, handle forms, and support a collaborative team dedicated to patient-centered service.

No industry experience required; 1+ year in service roles and a high school diploma or GED are preferred. The role offers a consistent 3-day workweek and opportunities for growth and benefits.