Front Desk Concierge — Welcoming, Organized & Growth Path

Serenity Mental Health Centers; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision coverage

401k plan

Referral rewards

Job summary

Serenity Mental Health Centers is looking for a friendly Front Desk Receptionist to warmly welcome visitors, check in guests, and keep the front desk running smoothly. You’ll handle calls, scheduling, and basic information with professionalism in a service-driven environment.

If you value teamwork and helping others, you’ll thrive here—training is provided and a clear path for growth exists. Expect a consistent 3-day schedule, PTO, holidays, and solid benefits.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.
• Calm, detail-oriented with strong teamwork.
• Comfortable using digital tools like email, scheduling systems, and databases.
• Commitment to privacy and confidentiality.

Responsibilities

• Greet visitors with warmth and professionalism.
• Verify and update visitor information at every interaction.
• Assist with forms and answer general questions.
• Build rapport and remember names, stories, and preferences.
• Maintain a clean, calm front area.
• Use scheduling software and office tech efficiently.
• Collaborate with the team as needed.

Skills

Calm energy

Attention to detail

Strong team spirit

Multitasking

Organizational skills

Customer service

Education

High School Diploma or GED

Tools

Email

Scheduling systems

Databases

Job description

Serenity Mental Health Centers is looking for a friendly Front Desk Receptionist to warmly welcome visitors, check in guests, and keep the front desk running smoothly. You’ll handle calls, scheduling, and basic information with professionalism in a service-driven environment.

If you value teamwork and helping others, you’ll thrive here—training is provided and a clear path for growth exists. Expect a consistent 3-day schedule, PTO, holidays, and solid benefits.