Front Desk Pro – Growth, PTO & 401k

Serenity Mental Health Centers; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Serenity Mental Health Centers is seeking a Front Desk Receptionist to welcome visitors, manage check-in, and handle calls with professionalism. You will verify visitor information, assist with forms, and build rapport to ensure a calm, supportive environment.

The role emphasizes a welcoming front desk, confidentiality, and teamwork in a busy clinical setting. A High School Diploma or GED and 1+ year of service-oriented experience are preferred.

Qualifications

• Calm energy and attention to detail are essential.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using digital tools like email, scheduling systems, and databases.
• Strong sense of privacy and confidentiality, or willingness to learn.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors—remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed as part of a collaborative team.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Privacy & confidentiality

Customer service

Education

High School Diploma or GED

Tools

Scheduling software

Office technology

Job description

Serenity Mental Health Centers is seeking a Front Desk Receptionist to welcome visitors, manage check-in, and handle calls with professionalism. You will verify visitor information, assist with forms, and build rapport to ensure a calm, supportive environment.

The role emphasizes a welcoming front desk, confidentiality, and teamwork in a busy clinical setting. A High School Diploma or GED and 1+ year of service-oriented experience are preferred.