Guest Experience Associate — 3‑Day Front Desk + Benefits

Serenity Mental Health Centers; Florida; Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision coverage (~

PTO - 10 days (15 after year 1)

10 paid holidays

401k plan

Referral rewards

Résumé du poste

Serenity Mental Health Centers is seeking a Front Desk Receptionist to be the friendly face guests see upon arrival. You will handle check-ins, answer calls, and ensure visitors feel welcome and heard.

We value calm energy, attention to detail, and a team-oriented mindset. The role involves using scheduling software, maintaining a tidy front area, and supporting colleagues in a fast-paced environment.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.

Responsabilités

• Greet visitors and guests with warmth and professionalism
• Update and verify visitor information with every interaction
• Assist with forms and answer general questions
• Build rapport with visitors - remembering their names, stories, and preferences
• Maintain a clean, calm, and welcoming front area
• Use scheduling software and office tech efficiently
• Help out wherever needed - we're a collaborative team

Connaissances

Calm energy

Attention to detail

Strong team spirit

Formation

High School Diploma or GED

Description du poste

Serenity Mental Health Centers is seeking a Front Desk Receptionist to be the friendly face guests see upon arrival. You will handle check-ins, answer calls, and ensure visitors feel welcome and heard.

We value calm energy, attention to detail, and a team-oriented mindset. The role involves using scheduling software, maintaining a tidy front area, and supporting colleagues in a fast-paced environment.