Front Desk Guest Experience Associate (3 days/week)

Serenity Mental Health Centers; Layton (UT); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Paid time off

Health coverage (medical)

Dental and vision coverage

401k plan

Referral rewards

Job summary

Serenity Mental Health Centers in Layton, UT seeks a Front Desk Receptionist to warmly welcome visitors, check-in clients, and answer calls while maintaining a calm, confidential front desk environment.

The role emphasizes reliability, organization, and a positive attitude. Training on scheduling software and office tools will be provided as part of a supportive, team-focused workplace.

Qualifications

• Calm energy, attention to detail and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using digital tools like email, scheduling systems and databases.
• A strong sense of privacy and confidentiality (or willingness to learn).
• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors - remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed - we're a collaborative team.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Privacy/confidentiality

Customer service

Education

High School Diploma or GED

Tools

Scheduling software

Email

Databases

Job description

Serenity Mental Health Centers in Layton, UT seeks a Front Desk Receptionist to warmly welcome visitors, check-in clients, and answer calls while maintaining a calm, confidential front desk environment.

The role emphasizes reliability, organization, and a positive attitude. Training on scheduling software and office tools will be provided as part of a supportive, team-focused workplace.