Patient Experience Coordinator - Front Desk (Part-Time)

Serenity Healthcare; Goodyear (AZ); Vor Ort; USD 35.000 - 45.000; Vollzeit

Benefits dieser Stelle

10 PTO days (15 after year 1)

10 paid holidays

90% covered health, dental & vision insurance

401(k) with internal growth opportunities

Referral bonuses

Zusammenfassung

A mental health service provider in Goodyear, AZ is looking for a Receptionist (Patient Experience Coordinator). In this role, you will be the first point of contact for patients, requiring strong customer service skills. Responsibilities include managing check-in/check-out, scheduling appointments, and maintaining patient communications. The ideal candidate will have a high school diploma and customer-facing experience. The company offers competitive benefits, including 10 PTO days and comprehensive health insurance coverage.

Qualifikationen

• 1+ year of customer-facing experience in retail, hospitality, or similar.
• Comfort using email, calendars, and scheduling systems.
• Willingness to learn healthcare protocols and privacy practices.

Aufgaben

• Greet patients warmly and professionally.
• Manage patient check-in/check-out and assist with paperwork.
• Answer phones and emails with clarity and kindness.
• Schedule and confirm appointments efficiently.
• Maintain a clean and welcoming front desk area.
• Support teammates and adapt to shifting needs.

Kenntnisse

Customer service skills

Communication skills

Multitasking ability

Calm under pressure

Ausbildung

High School Diploma or GED

Jobbeschreibung

A mental health service provider in Goodyear, AZ is looking for a Receptionist (Patient Experience Coordinator). In this role, you will be the first point of contact for patients, requiring strong customer service skills. Responsibilities include managing check-in/check-out, scheduling appointments, and maintaining patient communications. The ideal candidate will have a high school diploma and customer-facing experience. The company offers competitive benefits, including 10 PTO days and comprehensive health insurance coverage.