Front Desk: Guest Experience Associate (3 days/wk, PTO + 401k)

Serenity Healthcare; Orlando (FL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Paid time off

Job summary

Serenity Healthcare is seeking a Front Desk Receptionist to be the first friendly face upon arrival. You will check visitors in, answer calls, and ensure every guest feels welcome and supported.

Ideal candidates bring calm energy, attention to detail, and a team spirit. Training will cover the specifics, while you focus on delivering outstanding service in a busy, service-driven environment.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles.
• Strong sense of privacy and confidentiality (or willingness to learn).
• Comfortable using email, scheduling systems, and databases.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors by remembering names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed – we're a collaborative team.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Privacy awareness

Education

High School Diploma or GED

Tools

Scheduling software

Job description

Serenity Healthcare is seeking a Front Desk Receptionist to be the first friendly face upon arrival. You will check visitors in, answer calls, and ensure every guest feels welcome and supported.

Ideal candidates bring calm energy, attention to detail, and a team spirit. Training will cover the specifics, while you focus on delivering outstanding service in a busy, service-driven environment.