Front Desk Guest Experience Specialist (Flexible, PTO, Benefits)

Hospitality Ventures Management Group; San Rafael (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

PayActive access

Healthcare benefits

401(k) with 4% match

Paid Time Off

Discounts on hotel stays

Job summary

Hospitality Ventures Management Group in the United States is hiring a Front Desk Agent to be the friendly first point of contact for guests, handling check-in/check-out, reservations, and guest inquiries with warmth and professionalism.

This role offers $22/hour plus benefits, weekend and holiday flexibility, and opportunities to grow within HVMG across the nationwide portfolio; full healthcare, 401(k) with 4% match, and paid time off are provided.

Qualifications

• Eligible to work in the United States.
• Ability to read, write, and communicate effectively in English.
• Flexible; weekends and holidays required.
• Warm, professional demeanor reflecting HVMG culture.

Responsibilities

• Check guests in and out and handle reservations.
• Provide warm, professional service and address guest inquiries.
• Report to Front Office Manager or Front Office Supervisor.
• Support guests with local information and services.

Skills

English communication

Customer service

Flexibility

Work authorization

Education

Education & experience mix

Job description

Hospitality Ventures Management Group in the United States is hiring a Front Desk Agent to be the friendly first point of contact for guests, handling check-in/check-out, reservations, and guest inquiries with warmth and professionalism.

This role offers $22/hour plus benefits, weekend and holiday flexibility, and opportunities to grow within HVMG across the nationwide portfolio; full healthcare, 401(k) with 4% match, and paid time off are provided.