Front Desk Guest Experience Specialist (Daily Pay)

Aimbridge Hospitality

Fort Worth (TX)

On-site

USD 19,000 - 28,000

Full time

2 days ago
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Benefits offered by this job

Daily Pay
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan

Job summary

Courtyard Fort Worth Downtown/Blackstone is seeking a Front Desk Agent to deliver exceptional guest service at the Fort Worth hotel. You will manage check-ins/outs, reservations, and guest requests with a friendly attitude and professional efficiency.

The role emphasizes clear communication with guests and colleagues, fast thinking to resolve issues, and strong multitasking to keep the front desk running smoothly. Fort Worth, TX, on-site position with competitive benefits.

Qualifications

  • High school diploma or equivalent; hotel experience preferred.
  • Familiarity with hotel management software and Microsoft Office.

Responsibilities

  • Deliver warm guest service and manage check-ins and check-outs efficiently.
  • Communicate clearly with guests and team to keep operations smooth.
  • Handle reservations and requests with a proactive, friendly approach.
  • Balance front desk tasks with accurate handling of financial details.

Skills

Guest Service
Communication
Problem Solving
Multitasking

Education

High school diploma

Tools

Hotel management software
Microsoft Office

Job description

Courtyard Fort Worth Downtown/Blackstone is seeking a Front Desk Agent to deliver exceptional guest service at the Fort Worth hotel. You will manage check-ins/outs, reservations, and guest requests with a friendly attitude and professional efficiency.

The role emphasizes clear communication with guests and colleagues, fast thinking to resolve issues, and strong multitasking to keep the front desk running smoothly. Fort Worth, TX, on-site position with competitive benefits.

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