Front Desk Guest Service Pro (Hotel Hospitality)

Homewood Suites – Ft. Worth / Medical Center; Fort Worth (TX); In loco; USD 21.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Hotel room discounts

Referral bonuses

Employee assistance program

401(k) retirement plan

Descrizione del lavoro

Homewood Suites – Ft. Worth / Medical Center is seeking a Guest Service Representative to act as the first point of contact at the Front Desk, ensuring a welcoming and efficient stay for guests.

The role emphasizes service quality, accuracy, and teamwork in a busy hospitality environment. The position offers starting hourly pay of $15.00–$16.00, wage increases at 30, 60, 90 days and 6 months, and full-time hours with benefits for eligible teammates.

Competenze

• Experience in guest services or front desk roles.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with hotel systems.
• Willingness to train and grow within the company.

Mansioni

• Greet guests and check them in/out with a friendly, professional attitude.
• Answer inquiries, handle reservations, and coordinate with departments.
• Process payments and manage front desk daily operations.
• Support team with seamless guest experiences.

Conoscenze

Customer service

Multitasking

Communication skills

Basic computer skills

Hospitality mindset

Team collaboration

Descrizione del lavoro

Homewood Suites – Ft. Worth / Medical Center is seeking a Guest Service Representative to act as the first point of contact at the Front Desk, ensuring a welcoming and efficient stay for guests.

The role emphasizes service quality, accuracy, and teamwork in a busy hospitality environment. The position offers starting hourly pay of $15.00–$16.00, wage increases at 30, 60, 90 days and 6 months, and full-time hours with benefits for eligible teammates.