Front Desk & Guest Experience Specialist

Renew Cannabis Co.; Woburn (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Sanctuary Woburn is seeking a Front Desk Receptionist to be the first point of contact for guests and visitors in Woburn, MA. The role emphasizes a welcoming, professional environment and requires at least one year of experience along with strong communication and organizational skills.

You will greet guests, route inquiries, manage appointments, and support administrative tasks to ensure smooth operations.

Qualifications

• At least 1 year of experience in a front desk or related role.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency with basic computer applications (email, scheduling).

Responsibilities

• Greet and assist guests, clients, and visitors in a friendly, professional manner.
• Answer and direct phone calls, emails, and inquiries to appropriate departments.
• Manage appointment scheduling and keep the front desk organized.
• Handle administrative tasks such as filing, data entry, and record-keeping.
• Support the team with additional duties to keep operations smooth.

Skills

Customer service

Communication

Organization

Computer basics

Tools

Phone system

Email/calendar software

Job description

Sanctuary Woburn is seeking a Front Desk Receptionist to be the first point of contact for guests and visitors in Woburn, MA. The role emphasizes a welcoming, professional environment and requires at least one year of experience along with strong communication and organizational skills.

You will greet guests, route inquiries, manage appointments, and support administrative tasks to ensure smooth operations.