Front Desk Guest Experience Specialist — 3-Day Week, PTO & 401(k)

Serenity Mental Health Centers; Alexandria (VA); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

Serenity Mental Health Centers is seeking a Front Desk Receptionist to greet visitors, manage check-in, answer calls, and ensure a welcoming environment. You will support daily operations using scheduling software and essential office tools, while maintaining privacy and professional standards.

The ideal candidate has 1+ year in fast-paced, service-oriented roles, a High School Diploma or GED, and a positive, team-oriented attitude.

Competenze

• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.
• Calm energy, attention to detail, and strong teamwork.

Mansioni

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors - remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed - we're a collaborative team.

Conoscenze

Calm energy

Attention to detail

Multitasking

Privacy & confidentiality

Customer service

Formazione

High School Diploma or GED

Strumenti

Scheduling software

Office software/tech

Descrizione del lavoro

Serenity Mental Health Centers is seeking a Front Desk Receptionist to greet visitors, manage check-in, answer calls, and ensure a welcoming environment. You will support daily operations using scheduling software and essential office tools, while maintaining privacy and professional standards.

The ideal candidate has 1+ year in fast-paced, service-oriented roles, a High School Diploma or GED, and a positive, team-oriented attitude.