Front Desk & Guest Experience Specialist

MGM Resorts; United States; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Wellness incentive programs

Employee discounts

Free meals

Free parking

Health & Income Protection

Professional development opportunities

Job summary

MGM Resorts International in Las Vegas seeks a Front Desk Clerk at Mandalay Bay to welcome guests and manage seamless check-in and check-out while addressing guest needs. You will handle billing, coordinate with departments, and promote MGM Rewards enrollment to guests.

Role requires 18+ and a High School Diploma or GED; weekend/holiday shifts are required. MGM Resorts offers wellness programs, employee meal access, free parking, and discounts on hotel, dining, and entertainment.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Welcome guests and assist with check-in/check-out procedures and billing transactions.
• Coordinate with departments to fulfill guest requests and maintain security and organization of the property.
• Promote MGM Rewards enrollment and benefits to guests.

Skills

Guest service

Cash handling

Team player

Education

High School Diploma or GED

Job description

MGM Resorts International in Las Vegas seeks a Front Desk Clerk at Mandalay Bay to welcome guests and manage seamless check-in and check-out while addressing guest needs. You will handle billing, coordinate with departments, and promote MGM Rewards enrollment to guests.

Role requires 18+ and a High School Diploma or GED; weekend/holiday shifts are required. MGM Resorts offers wellness programs, employee meal access, free parking, and discounts on hotel, dining, and entertainment.