Guest Experience Specialist - Luxury Resort Front Desk

MGM Resorts International; Las Vegas (NV); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Free meals

Free parking

Health insurance

Wellness programs

Employee discounts

Career development

Job summary

MGM Resorts International is hiring a Front Desk Clerk at Vdara for a part-time role in Las Vegas. You will warmly welcome guests, assist with arrivals and departures, and handle reservations, ensuring a seamless stay. You'll also process payments, balance cash, and promote MGM Rewards to elevate the guest experience.

The ideal candidate brings 1+ year of guest-facing service, strong communication, and accurate cash handling. Flexible shifts including weekends and holidays are required.

Qualifications

• Minimum high school diploma or equivalent.
• Prior guest-facing customer service is preferred.
• Ability to handle cash accurately and maintain balanced cash drawer.

Responsibilities

• Greet guests and assist with arrivals, departures, and reservations.
• Manage check-ins/check-outs and resolve guest questions or concerns.
• Promote MGM Rewards and collaborate with housekeeping to meet guest needs.

Skills

Customer service

Cash handling

Guest relations

Communication

Education

High School Diploma or GED

Job description

MGM Resorts International is hiring a Front Desk Clerk at Vdara for a part-time role in Las Vegas. You will warmly welcome guests, assist with arrivals and departures, and handle reservations, ensuring a seamless stay. You'll also process payments, balance cash, and promote MGM Rewards to elevate the guest experience.

The ideal candidate brings 1+ year of guest-facing service, strong communication, and accurate cash handling. Flexible shifts including weekends and holidays are required.