Resort Front Desk & Guest Experience Concierge

MGM Resorts International

United States

On-site

USD 22,000 - 31,000

Full time

7 days ago
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Benefits offered by this job

Wellness programs
Discounts on hotel, food & beverages,
Free meals in employee dining room
Free parking
Health & Income Protection
Professional development & volunteerOp

Job summary

MGM Resorts International is seeking a Front Desk Clerk for The Signature in Las Vegas. You will welcome guests, manage check-ins/check-outs, handle billing and payments, and coordinate with other departments to fulfill guest requests while maintaining a secure, friendly atmosphere.

The role emphasizes guest service excellence, daily cash handling, and promoting MGM Rewards programs. Weekend and holiday shifts are required, with a starting hourly rate of $19.00.

Qualifications

  • High School Diploma or GED required.
  • Experience in face-to-face guest service preferred.
  • Ability to work varied shifts including weekends and holidays.

Responsibilities

  • Welcome guests and ensure smooth check-in and check-out.
  • Manage billing transactions and collect payments while balancing cash.
  • Coordinate with Housekeeping and other departments to fulfill guest requests and maintain security.
  • Promote MGM Rewards enrollment and benefits to guests.

Skills

Guest service experience
Cash handling
Shift flexibility

Education

High School Diploma or GED

Job description

MGM Resorts International is seeking a Front Desk Clerk for The Signature in Las Vegas. You will welcome guests, manage check-ins/check-outs, handle billing and payments, and coordinate with other departments to fulfill guest requests while maintaining a secure, friendly atmosphere.

The role emphasizes guest service excellence, daily cash handling, and promoting MGM Rewards programs. Weekend and holiday shifts are required, with a starting hourly rate of $19.00.

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