Front Desk & Guest Experience Specialist

Fortrex; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Basic Life Insurance

Short- and Long-Term Disability

401k Retirement Plan

Paid Holidays

Paid Vacation

Employee Assistance Program (EAP)

Training & Development Opportunities

Job summary

Fortrex is seeking a friendly Receptionist to greet visitors, answer inquiries, and manage calls, ensuring smooth daily operations at our corporate office. Based at our Atlanta, GA headquarters, you will learn the purpose of each visit, assist with scheduling, and support mail and document handling while upholding Fortrex's commitment to customer service and workplace safety.

Ideal candidates are 18+, personable, reliable, with a customer-first attitude; experience with phone systems is a plus,

Qualifications

• Must be 18 years of age or older.
• Friendly personality.
• Reliable and self-motivated; provides great customer service.
• Experience with phone systems.

Responsibilities

• Operate telephone switchboard to answer, screen, or forward calls.
• Welcome visitors and guide them to their destinations.
• Transmit information to customers and team members using mail or fax.
• Provide information about locations and services.
• Assist with scheduling meetings and keeping the office organized.
• Oversee office visitor policy and mail handling.

Skills

Phone systems

Customer service

Organized

Friendly

Job description

Fortrex is seeking a friendly Receptionist to greet visitors, answer inquiries, and manage calls, ensuring smooth daily operations at our corporate office. Based at our Atlanta, GA headquarters, you will learn the purpose of each visit, assist with scheduling, and support mail and document handling while upholding Fortrex's commitment to customer service and workplace safety.

Ideal candidates are 18+, personable, reliable, with a customer-first attitude; experience with phone systems is a plus,